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Request help with ReADY 

icons that show the kind of help available for maintence

Is your office too hot or too cold?  Need help with doors, locks or keys? Have a leaky facuet or an electical outlet that is not working? For non-urgent maintenance or repairs, please use our ReADY app to get help. 

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Capabilities

The maintenance team at UMass Chan Medical School is a dedicated group of craftspeople, operating engineers and building management staff who keep our campus in good condition and functioning as intended.

Urgent repairs

We are on call 24-7 to handle urgent maintenance or emergency repairs. If you need to speak with someone immediately about an urgent issue, like a leaking pipe or a burning smell, please call the Operations Console at Ext. 6-3292.  If you are calling from a mobile or off-campus phone dial 508-856-3292. 

Emergencies

For emergencies requiring police, fire or medical response always call 911. Please remember some campus phones require dialing a “9” first, then 911

 Pipes and machines in maintenance shop
 Maintenance parts warehouse
 Maintenance staff replacing air filters
 Maintenance wood shop