Who to Contact with Questions
Current UMass Chan Employees
If you are a current employee, most of your questions can be answered quickly by entering the employee portal, MyHR. Contact information for various teams including Benefits, Payroll, and employment verification is there as well.
If you have any questions or difficulties logging into MyHR, first make sure you use your umassmed.edu credentials to login. If you are still unable to login, email HRDataGroup@umassmed.edu for assistance and guidance on next steps.
Immigration Services: visit the Immigration Services website for contact information and more or call 508-856-5260, press #3. Additional resources for current international employees, students, and scholars can be found in MyHR.
EAP Services: Current employees access EAP Services here or call 1-800-322-5327 for 24/7 telephone support or email EAP@umassmed.edu.
Frequently Visited MyHR Pages (use your umassmed.edu credentials to access)
- Benetfits and Retirement
- Leaves of Absence
- Employment Verification
- International Employee Resources
- Employee Assistance Program/Office of Well-Being
New Employees
Visit this page for onboarding information.
Visit the I'm a New Employee page on MyHR. Additional resources can be found in MyHR.
Job Seekers
Open positions and other recruitment information: please visit our careers site. If you need further assistance, email the talent acquisition team.
To learn how to apply for our Residency program: visit the Office of Graduate Medical Education site.
Former Employees
Visit the Resources for Former Employees page
For all other inquiries: email the general HR email box or call 508-856-5260, press #0.