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Policies and Fee Structure

Rates are based per hour and billed in 15 minute increments. Training rates are based per person, per hour.

Sorting charges will include a 1 hour setup fee for appointments 4 hours or longer, 30 minutes for appointments 1 to 4 hours, and 15 minutes for appointments up to 1 hour in length to account for our staff start-up and shut-down time.

FY26 Pricing	Internal UMass Chan Investigators	External Academic/M2D2 Investigator	Commercial
Analyzer: Amnis, Aurora, Symphony, BioRad ZE5 without facility operator	$56	$85	$140
Analyzer: MACSQuant, Celesta without facility operator	$54	$82	$135
Any Analyzer with facility operator	$100	$165	$215
BSL-2 or 2+ Cell Sorting without facility operator	$96	$145	$205
BSL-2 or 2+ Cell Sorting with facility operator	$130	$196	$270
BSL-3 Cell Sorting without facility operator	$195	N/A	N/A
BSL-3 Cell Sorting with facility operator	N/A	N/A	N/A
Training 1st hour	$160	$225	$285
Training 2nd hour	$110	$175	$235
Director Consultation and Data Analysis Services	$160	$225	$285
FlowJo (annual price)	$280	N/A	N/A

Over-time charge:

We will now be implementing an over-time charge for staff-assisted sorts that extend after normal work hours without prior scheduling. Our staff struggles to accommodate users that bring more samples than are scheduled and/or arrive late to their scheduling appointment. You can schedule extended-hours sorting ahead of time, but staying late to finish a sort beyond its scheduled time is at the discretion of the staff and will incur 1.5-times normal sorting rates for the overage period. This charge may be applied to sorts ending at or after 4 PM, depending on the time scheduled and staff availability. You can avoid this charge by arriving on time and by accurately scheduling the amount of material you will bring. If you bring extra sorting material, there is no guarantee we will be able to sort everything, but we will try.

Sort Scheduling and Biosafety:

Sorting (BSL-2/2+ and BSL-3) and complex multicolor experiments should be scheduled at least one week in advance if possible, though immediate access is occasionally available.
Live, unfixed human or non-human primate specimens will be sorted in the BSL-2+ facility with UMass Chan approved screening information and IBC approval (see our Biosafety page).
Self-sorting of BSL-3 samples will be carried out in our BSL-3 cell sorting facility.
Any potentially infectious samples for sorting must be discussed with us when scheduling.

Cancellation Policy:

Cancellations of scheduled sort appointments made with less than a 24 hr (business hours) notice will be subject to the following fees:

2hr cancellation fee if the sort appointment was equal to or greater than 4 hours
1hr cancellation fee if the sort appointment was between 1-4 hours
0.5hr cancellation fee if the sort appointment was equal to or less than 1 hour

Cancellations are accepted by email or by calling the staff at 508-856-3276 during business hours.

This cancellation policy applies to core staff sorting appointments only.
If you are able to find someone else to use your scheduled sort appointment, the cancellation fee will be waived. The new sort must fit within the scheduled or available time.
Although users are not charged a cancellation fee for self-use appointments, please cancel analyzer (Aurora, ZE5, Celesta, Symphony, etc) appointments and after-hours self-sorting appointments with as much notice as possible in consideration for other researchers. The core reserves the right to charge for self-use cancellations in the future if bookings are misused.

Policies and Fee Structure

Sorting (BSL-2/2+ and BSL-3) and complex multicolor experiments should be scheduled at least one week in advance if possible, though immediate access is occasionally available.

Live, unfixed human or non-human primate specimens will be sorted in the BSL-2+ facility with UMass Chan approved screening information and IBC approval (see our Biosafety page).

Self-sorting of BSL-3 samples will be carried out in our BSL-3 cell sorting facility.

Cancellations of scheduled sort appointments made with less than a 24 hr (business hours) notice will be subject to the following fees:

2hr cancellation fee if the sort appointment was equal to or greater than 4 hours

1hr cancellation fee if the sort appointment was between 1-4 hours

0.5hr cancellation fee if the sort appointment was equal to or less than 1 hour

Cancellations are accepted by email or by calling the staff at 508-856-3276 during business hours.

This cancellation policy applies to core staff sorting appointments only.

If you are able to find someone else to use your scheduled sort appointment, the cancellation fee will be waived. The new sort must fit within the scheduled or available time.