How often have you thought, "Why do I have to do that?" or "That [fill in the blank] makes no sense" or "That's stupid."
In today's complex health care environment, we suspect that you feel these frustrations quite regularly. And most of the time, you are left to simply wonder or complain about it because you have no idea where to turn to get rid of the stupid stuff. Well we have heard you loud and clear.
Taking a cue from Hawaii Pacific Health Care System, the CXO, in conjunction with the EPIC team, is happy to announce our GROSS Initiative: Get Rid of Stupid Stuff, GROSS@umassmemorial.org
Send us your annoyances. Those "stupid" things that are seemingly an unnecessary waste of time and energy. When we receive your email, our response time is typically within 48 hours. There will likely be some back and forth communication as we try to learn exactly what the "stupid" thing is. To help the process, consider sending a screen shot of what you are describing in the email. As you can imagine, the EPIC space is extraordinarily complex and workplace specific. So, the more detail the better.
Things don't have to stay the same. In order to help your wellness and allow you to take great care of your patients, the CXO wants to empower front-line physicians with means to suggest and make improvements in their workflow.